Terms and conditions

Course type
Payment terms
Cancellation policy
Instructor training 100% in advance on booking

Less than 1 week notice: nil refund
1-2 weeks’ notice: 50% refund
Over 2 weeks’ notice: 100% refund

City & Guilds 100% in advance on booking

Less than 1 week notice: nil refund
1-2 weeks’ notice: 50% refund
Over 2 weeks’ notice: 100% refund

Maintenance courses (1-day) 100% in advance on booking

Over 48 hours’ notice: 100% refund
Less than 48 hours’ notice: nil refund

Dr Bike sessions 100% in advance on booking

Over 48 hours’ notice: 100% refund<
Less than 48 hours’ notice: nil refund

Local authority subsidised sessions (individual or family riding): trainee contribution

100% in advance

(on booking or at commencement of session)

Non-refundable

Local authority subsidised (maintenance) course places: trainee contribution

100% in advance

(on booking or at commencement of session)
Non-refundable
Individual training (riding): private session 100% in advance on booking

Over 48 hours’ notice: 100% refund

24-48 hours’ notice: nil refund but session can be rebooked

Under 24 hours’ notice:

Cancellation due to weather – nil refund but session can be rebooked
Cancellation due to other reasons – nil refund

Individual training (maintenance): private session 100% in advance on booking

Over 48 hours’ notice: 100% refund
Under 48 hours’ notice: nil refund

Privacy policy

We do not store credit card details nor do we share customer details with any 3rd parties.

Other terms and conditions

Further terms and conditions will apply to specific courses and you will be notified about these at time of booking.

Company details

Cycle Training UK Limited

(Company Limited By Guarantee without Share Capital)

Company Registration No: 04369994 (England and Wales)

VAT

Cycle Training UK is not registered for VAT